Emma Toms

Emma Toms

Chief Executive, New Homes Quality Board

Emma Toms joined the New Homes Quality Board (NHQB) in 2021 and was appointed Chief Executive in March 2024. Prior to this Emma held senior leadership roles across various sectors including automotive, railways, and housebuilding. She has been instrumental in developing strategies to place the customer at the centre of business decision-making and transform the end-to-end customer journey.