<p>NHBC has revised its customer service code of conduct for housebuilders to reflect the industy’s growing focus on customer care. The code includes 15 points for homebuilders to focus on including customer charters, staff training, complaints procedures and after sales care. Copies can be downloaded from <a href='\"http://www.nhbcbuilder.co.uk\"'>www.nhbcbuilder.co.uk</a></p>